Iberostar Selection Paraiso Maya Suites Puerto Morelos, Puerto Morelos ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico

Iberostar Selection Paraiso Maya Suites offers a family-friendly, all-inclusive experience with direct beach access and multiple pools, including a water park and a lazy river. This 5-star Puerto Morelos hotel provides elegant Junior Suites equipped with contemporary amenities and access to various restaurants within the resort complex.

Rooms & Amenities

All rooms at Iberostar Selection Paraiso Maya Suites are spacious Junior Suites featuring a private balcony, minibar, and flat-screen TV. Selected suites offer a whirlpool bath on the private terrace. The hotel is designed for families with children, providing easy access to the children’s pools and the nearby water park.

Dining Options

Dining options include multiple specialty restaurants within the Iberostar complex. Guests can sample Italian at Trattoria Olivetti, traditional Mexican at La Hacienda, and fresh seafood at La Marina. Buffets for breakfast and lunch feature an international selection with a Mexican corner specializing in tacos.

Leisure & Activities

Leisure facilities include 8 pools, a wave pool, and a lazy river, enabling various water-based activities. Guests can access the SPA Sensations for relaxation and enjoy the fitness center. The hotel also features an on-site golf course, enabling easy access for those wishing to play.

Services & Entertainment

Iberostar Selection Paraiso Maya Suites provides comprehensive services including 24-hour room service and concierge assistance. The Star Camp children's program offers supervised activities for younger guests, and the hotel is committed to environmental sustainability. Access to additional entertainment venues within the Iberostar complex enhances the guest experience.

“Nestled on a stunning stretch of white sand beach, this hotel offers easy access to local attractions and amazing ocean views.”view full review

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“A wonderful resort with exceptional service and delicious food” view full review

Top location:Highly rated by recent guests(8.8)

Check-in/Check-out

from 15:00-23:59

from 10:00-12:00

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

At the hotel Iberostar Selection Paraiso Maya Suites guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

Number of rooms:14

Former name

iberostar paraiso maya

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Guest Room

Max:

2 persons

625 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Pool Junior Suite

Max:

2 persons

625 sq. feet

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Morelos 8.3 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.4 mi

Cancun (CUN) 24.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

During my stay at the Iberostar Paraiso Maya, I was pleasantly surprised by the really good quality of food. The Italian restaurant served some of the best dishes I have ever tasted at an all-inclusive resort. Every meal was a delight, especially the steakhouse which offered a fantastic surf and turf option. I thoroughly enjoyed the diverse choices available at the buffets as well, with something scrumptious to satisfy every palate.

Peter123. USA, 2024-05-10Read full review on

Fun for Kids

My kids had an amazing time at the Star Camp! They participated in various activities ranging from treasure hunts to cooking classes. The staff were engaging and created a welcoming atmosphere for the children, allowing them to learn and play while I enjoyed some relaxation time. The nightly shows put on by the kids were good and a real highlight of our vacation.

Gary87. Canada, 2024-06-21Read full review on

Great Fitness Options

As a fitness enthusiast, I was thrilled with the gym facilities at Iberostar Paraiso Maya. It was spacious and equipped with modern machines. I even participated in fun classes like aqua aerobics, which were a great way to stay active while enjoying my vacation. Plus, the scenic walkways around the resort made for excellent jogging paths.

StephenStorm. UK, 2024-07-03Read full review on

Spacious and Comfortable Rooms

I was very happy with the spacious room we stayed in. It was well-appointed, clean, and the beds were super comfortable. The balcony offered a nice view of the trees, which was relaxing to enjoy in the mornings. The convenience of having a Nespresso machine was a lovely touch, though it would have been nice to have regular coffee options as well.

JamesTraveler. Australia, 2024-08-15Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Currency exchange
ATM/Cash machine
Smoke detectors
Key card access

Sports & Fitness

Fitness center
Tennis court
Golf course
Pool tables
Yoga class

Services

Room service
Car rental
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage
Make up services

Room features

Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico

Map view

Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso, Puerto Morelos, Mexico

City landmarks

Galaxy

2000 ft

Golf Course

Golf Club

2100 ft

Paradise Beach

2400 ft

Amusement Park

Mayan Water Complex

4500 ft

Harbor

Punta Maroma

1.4 mi

Chapel

1.3 mi

El Palenque Theater

1.3 mi

Maroma Beach

1.4 mi

Chetumal Puerto Juarez

Playa del Secreto Property Owners Assocation

1.8 mi

Beach

Playa del Secreto

2.0 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.5 mi

Golf Course

El Manglar Golf Course

2.2 mi

Beach

Playa Maroma

2.4 mi

Cirque du Soleil

2.7 mi

Teatro Vidanta

2.7 mi

Nearby

Playa Paraiso Golf Course

100 ft

Wedding chappel

1200 ft

Restaurants

La Plaza Buffet

4900 ft

Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

88%

loved the resort and would return for another relaxing stay

Exceptional dining

Highly attentive staff

Beach needs maintenance

Mosquito issue in room

8.8/10

Great

Rooms

7.8

Location

8.8

Service

8.6

Dining

8.0

Naomi

United Kingdom, January 2025

7.6/10

Our family vacation was a blast, with plenty of fun for everyone from grandparents to kids. The resort's amenities are impressive, and the kids had a fantastic time at the Star Camp. However, we did face some hiccups with reservations and service that left us a bit frustrated. Overall, it's a great place for families, but be prepared to stay on top of your plans.

Rooms

7.0

The rooms were decent, though a bit dated, and we experienced delays with requesting a crib and extra bedding. The fresh linens and towel art were nice touches.

Service

7.0

Overall, the service was good, but we encountered some issues with reservations that took multiple contacts to resolve. The team was courteous and tried their best to assist us.

Location

9.0

The location was excellent, as it was close to the beach, pool, and the main restaurants. Everything was within walking distance, making it convenient for our family.

Dining

7.0

The dining options were generally good, with a decent variety. However, breakfast at the pool was underwhelming compared to the offerings at La Marina.

Facilities

8.0

The resort facilities were impressive, particularly the Star Camp for kids. The pools were well-maintained, and the beach area was clean.

Christian

United Kingdom, December 2024

8.0/10

I recently enjoyed my stay at Iberostar Paraiso Maya for a family vacation. The resort has a beautiful layout with great beach access and a spacious pool area, which is perfect for kids. The dining options were diverse, and the staff was incredibly accommodating. However, there were a few hiccups with service responsiveness, and the communication could use some improvement. Overall, it’s a solid choice but not perfect.

Rooms

8.0

The rooms were clean and spacious, perfect for my family and me. However, we encountered some delays in receiving the crib and bedding.

Service

7.0

The service was mostly exceptional, with staff being very attentive and friendly. However, there were some communication challenges regarding special requests.

Location

9.0

The resort's location is fantastic, with beautiful beach access and well-maintained grounds, although it can get a bit crowded at times.

Dining

8.0

Dining options varied greatly with flavorful cuisines available. While the food was generally good, some service aspects during dinner could be improved.

Facilities

8.0

The pool area was large and well-kept, offering plenty of seating. However, some areas could use updates to keep everything modern and fresh.

Benjamin

United Kingdom, November 2024

9.2/10

We had an incredible family vacation filled with fun! The resort is massive, which was perfect for exploring different areas. The staff was super accommodating and the food was delicious, offering a great variety. The only downside was that the pool water was quite cold and there were no hot tubs available, which would have added to our relaxation.

Rooms

9.0

The rooms were spacious and well-kept, with a lovely touch of creative towel arrangements from the cleaning staff.

Service

10.0

The service was wonderful, with staff eager to assist and a concierge ready to help us with any needs.

Location

10.0

The location is fantastic, with easy access to the beach and various dining options throughout the resort.

Dining

9.0

Dining was very good, with lots of choices in the buffet and beautifully presented dishes, especially at breakfast.

Facilities

8.0

The resort had excellent facilities, with plenty of amenities for families, including pools and activities for kids.

Margaret

United Kingdom, October 2024

8.6/10

Our stay was filled with highlights, especially the amazing food options and dedicated staff that truly enhanced our vacation experience. The rooms were lovely, providing a comfortable and spacious retreat, though there were some minor issues like the need for more outlets. While the beach area was a bit rocky and had some seaweed, the pool facilities were impressive and well-maintained. All in all, the experience was fantastic and worth every penny.

Rooms

8.0

Our room was clean and spacious, featuring beautiful marble decor and thoughtful touches like turn down service. However, we had a bit of an issue with mosquitoes, which necessitated fumigation, making the room stuffy at times.

Service

10.0

Service was exceptional across the board. Special shout outs to Octavio, the chef who prepared delicious meals for us, and the friendly staff at the Rhapsody bar who crafted masterful cocktails.

Location

8.0

The resort is beautifully situated, with a scenic view of the ocean. While the beach was somewhat rocky and cluttered with seaweed, the central pool area was stunning and close to all amenities.

Dining

9.0

Dining was a highlight, featuring a wide selection of delicious food from breakfast to dinner. Octavio's lobster and lamb at lunch were culinary delights that we still talk about.

Facilities

8.0

The facilities were well-kept with a spacious pool area and several hot tubs available, although more outdoor activities would enhance the experience.

Exceptional dining

Beach needs maintenance

Jonathan

United Kingdom, September 2024

8.0/10

Our family trip to the resort was a mix of highs and lows. While the beach and pool facilities were absolutely stunning, we faced some challenges with our room situation and some unclear pathways. Overall, the staff was exceptional, making us feel very welcome. The dining experience was decent, though not spectacular, and the value for money was good, despite some room for improvement.

Rooms

7.0

We encountered issues with our initial room allocation, needing a setup for a family, but the final room was spacious and clean. It might not be the most modern, but it was comfortable.

Service

9.0

The staff were incredibly attentive, especially during our incident. They made efforts to ensure we were taken care of, showing genuine concern.

Location

8.0

The resort's location is vast and lush, providing ample spots for relaxation near the beach and pool. However, navigating the pathways can be confusing without clear signage.

Dining

7.0

Dining options were plentiful, and while the food was adequate, it didn't stand out compared to other all-inclusive experiences I've had.

Facilities

9.0

The facilities, including pools and fitness areas, were impressive and well-maintained, offering a wide variety of activities for all ages.