Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso,
Puerto Morelos,
Mexico,
Quintana Roo
-
Close to Playa Paraiso
Perfect
7.3
8.1
/10
4.5
/5
Loved by guests
Spacious rooms
Excellent customer service
Delicious food
Fun activities
"The rooms at the Maya were huge & beautiful stone w/ a stone shower & jetted tub."
Tera W from United States
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"The beach is amazing and very swimmable."
johdel from United States
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"Awesome place for a family getaway."
Fredrick
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Iberostar Selection Paraiso Maya is a 5-star Puerto Morelos hotel featuring a beachfront location and family-friendly amenities within the Paraíso Complex. Guests enjoy access to numerous pools, including a wave pool and lazy river, along with diverse gastronomic options.
Rooms & Amenities
All rooms at Iberostar Selection Paraiso Maya are Junior Suites, with spacious layouts, some featuring Jacuzzis and private balconies with jungle views. Rooms also come equipped with minibars that are restocked daily.
Dining Options
Dining options include La Geisha, L'Etoile, and La Marina, plus access to restaurants and bars at Iberostar Paraíso Beach, Iberostar Paraíso Lindo, and Iberostar Paraíso del Mar. Specialty menus range from Mediterranean dishes to Mexican cuisine, with a focus on sustainable seafood.
Leisure & Entertainment
Leisure activities at Iberostar Selection Paraiso Maya include multiple pools, water sports, SPA Sensations, and golf facilities. Star Camp provides tailored activities for children, while adult guests can enjoy live shows and entertainment organized by the Star Friends team.
Services & Location
The resort features a range of services such as concierge assistance, fitness facilities, and professional diving through Dressel Drivers. Located 25 km from Aeropuerto de Playa del Carmen, it offers easy connectivity to nearby attractions like Xcaret Park and the underwater museum of art.
Must-do experiences
Visit the Tulum Ruins for stunning ocean views and rich history.
Savor ceviche at Playa Delfines, a local favorite near the beach.
Explore the vibrant market at Playa del Carmen for artisan crafts.
Take a cenote swim at Gran Cenote for a refreshing adventure.
Discover the Mayan history at the Museo Maya de Cancun.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Sea View
2 persons
58 m²
2 Single beds
Sea view
Shower
Coffee machine
room details
Junior Suite
2 persons
58 m²
2 King Size Beds
Shower
Coffee machine
room details
Last Room Available
2 persons
58 m²
2 King Size Beds
Shower
Coffee machine
room details
Junior Suite Near Pool
2 persons
58 m²
2 King Size Beds
Shower
Coffee machine
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Locker room
Currency exchange
ATM/Cash machine
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Billiard tables
Yoga class
Services
Room service
Car hire
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's pool
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Massage
Make up services
Room features
Air conditioning
Mini-bar
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
Iberostar Selection Paraiso Maya offers a delightful array of dining options, where authentic cuisines and inviting atmospheres come together. From the vibrant flavors of Mexico to international delights, guests are invited to explore culinary experiences that reflect local traditions and global inspirations.
Palapa El Tepatio
International with Mexican specialties
Ambiance
Relaxed open-air setting surrounded by lush greenery, perfect for leisurely meals.
Key Offerings
A breakfast buffet teeming with breads, cereals, eggs, and a dedicated taco station for lunch. Enjoy casual meals with a local touch.
Reservation
No
Open for breakfast and lunch from 7:00 AM to 4:30 PM, daily.
El Rancho
Steakhouse
Ambiance
Cozy and inviting atmosphere, perfect for meat lovers seeking a hearty dinner.
Key Offerings
Indulge in expertly grilled steaks featuring the finest cuts of meat, served with succulent sides for an à la carte experience.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM, daily.
El Tepatio
Mexican
Ambiance
Colorful and vibrant, capturing the essence of traditional Mexican dining.
Key Offerings
Savor authentic Mexican dishes in a lively environment, where flavors reflect the rich culinary heritage of the country.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM, daily.
La Geisha
Japanese
Ambiance
Sophisticated setting that embraces the essence of Japanese culinary art.
Key Offerings
Experience sushi and other traditional Japanese dishes crafted to perfection, sure to delight fans of this exquisite cuisine.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM, daily.
La Marina
International
Ambiance
Elegant venue with a welcoming atmosphere for diverse dining experiences.
Key Offerings
Enjoy a variety of international flavors that cater to a broad palate, complemented by a selection of fine wines.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM, daily.
L'Etoile
European
Ambiance
Intimate dining space that enhances the dining experience with its chic decor.
Key Offerings
Explore refined European dishes prepared with a contemporary twist, crafted to captivate the senses.
Reservation
Recommended
Open for dinner from 6:30 PM to 10:00 PM, daily.
Location
Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso,
Puerto Morelos,
Mexico,
Quintana Roo
Map view
Carretera Chetumal-Puerto Juarez Km 309 Playa Paraiso,
Puerto Morelos,
Mexico,
Quintana Roo
City landmarks
Landmark
Galaxy
600 m
Golf Course
Golf Club
620 m
Landmark
Paradise Beach
720 m
Amusement Park
Mayan Water Complex
1.4
km
Harbour
Punta Maroma
2.3
km
Landmark
Chapel
2.0
km
Landmark
El Palenque Theater
2.1
km
Landmark
Maroma Beach
2.3
km
Landmark
Playa del Secreto Property Owners Assocation
3.0
km
Beach
Playa del Secreto
3.2
km
Landmark
Dolphin Discovery Playa del Carmen Maroma
4.0
km
Golf Course
El Manglar Golf Course
3.5
km
Beach
Playa Maroma
3.9
km
Landmark
Cirque du Soleil
4.3
km
Landmark
Teatro Vidanta
4.3
km
Nearby
Playa Paraiso Golf Course
30 m
Wedding chappel
340 m
Restaurants
La Plaza Buffet
1.5
km
Carretera Chetumal-Puerto Juarez KM 309 Iberostar Hotel Resort
Explore Puerto Morelos
Explore Your Surroundings
Top Attractions
Activities
Dining
Entertainment
Galaxy
8 minutes' walk
A family-friendly amusement park offering various rides, arcade games, and a fun atmosphere for all ages.
Punta Maroma
5-minute drive
A stunning beach known for its crystal-clear waters, ideal for relaxation and water sports enthusiasts.
Mayan Water Complex
17 minutes' walk
This water park features thrilling slides and pools, perfect for a lively day with family or friends.
Golf at Paradise Beach
1-minute walk
An 18-hole golf course set against a beautiful backdrop, catering to both beginners and seasoned players.
Snorkeling at Maroma Beach
5-minute drive
An exciting snorkeling experience with vibrant marine life, suitable for thrill-seekers and nature lovers.
Spa Day
1-minute walk
Wellness treatments available within the hotel premises, perfect for relaxation and rejuvenation.
La Plaza Buffet
5-minute drive
A casual buffet with a diverse range of cuisines, ideal for families; reservations recommended for dinner.
Punta Maroma Restaurant
5-minute drive
Offers seafood favorites and local dishes in a vibrant atmosphere, notable for its beachfront dining.
El Palenque Theater
5-minute drive
Features live performances and shows; perfect for family evenings with music and dance.
Cirque du Soleil
10-minute drive
World-renowned circus performances combining acrobatics and visual artistry for an unforgettable night.
Getting around
City Centre
Puerto Morelos21 min
·
13.4
km
Airports
Aeropuerto de Playa del Carmen (PCM)35 min
·
23.2
km
Cancun (CUN)59 min
·
38.9
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.3
7.3/10 based on 18 reviews
Naomi
United Kingdom,
January
2025
7.6/10
Our family vacation was a blast, with plenty of fun for everyone from grandparents to kids. The resort's amenities are impressive, and the kids had a fantastic time at the Star Camp. However, we did face some hiccups with reservations and service that left us a bit frustrated. Overall, it's a great place for families, but be prepared to stay on top of your plans.
Rooms
7.0
The rooms were decent, though a bit dated, and we experienced delays with requesting a crib and extra bedding. The fresh linens and towel art were nice touches.
Service
7.0
Overall, the service was good, but we encountered some issues with reservations that took multiple contacts to resolve. The team was courteous and tried their best to assist us.
Location
9.0
The location was excellent, as it was close to the beach, pool, and the main restaurants. Everything was within walking distance, making it convenient for our family.
Dining
7.0
The dining options were generally good, with a decent variety. However, breakfast at the pool was underwhelming compared to the offerings at La Marina.
Facilities
8.0
The resort facilities were impressive, particularly the Star Camp for kids. The pools were well-maintained, and the beach area was clean.
Christian
United Kingdom,
December
2024
8.0/10
I recently enjoyed my stay at Iberostar Paraiso Maya for a family vacation. The resort has a beautiful layout with great beach access and a spacious pool area, which is perfect for kids. The dining options were diverse, and the staff was incredibly accommodating. However, there were a few hiccups with service responsiveness, and the communication could use some improvement. Overall, it's a solid choice but not perfect.
Rooms
8.0
The rooms were clean and spacious, perfect for my family and me. However, we encountered some delays in receiving the crib and bedding.
Service
7.0
The service was mostly exceptional, with staff being very attentive and friendly. However, there were some communication challenges regarding special requests.
Location
9.0
The resort's location is fantastic, with beautiful beach access and well-maintained grounds, although it can get a bit crowded at times.
Dining
8.0
Dining options varied greatly with flavorful cuisines available. While the food was generally good, some service aspects during dinner could be improved.
Facilities
8.0
The pool area was large and well-kept, offering plenty of seating. However, some areas could use updates to keep everything modern and fresh.
Benjamin
United Kingdom,
November
2024
9.2/10
We had an incredible family vacation filled with fun! The resort is massive, which was perfect for exploring different areas. The staff was super accommodating and the food was delicious, offering a great variety. The only downside was that the pool water was quite cold and there were no hot tubs available, which would have added to our relaxation.
Rooms
9.0
The rooms were spacious and well-kept, with a lovely touch of creative towel arrangements from the cleaning staff.
Service
10.0
The service was wonderful, with staff eager to assist and a concierge ready to help us with any needs.
Location
10.0
The location is fantastic, with easy access to the beach and various dining options throughout the resort.
Dining
9.0
Dining was very good, with lots of choices in the buffet and beautifully presented dishes, especially at breakfast.
Facilities
8.0
The resort had excellent facilities, with plenty of amenities for families, including pools and activities for kids.
Margaret
United Kingdom,
October
2024
8.6/10
Our stay was filled with highlights, especially the amazing food options and dedicated staff that truly enhanced our vacation experience. The rooms were lovely, providing a comfortable and spacious retreat, though there were some minor issues like the need for more outlets. While the beach area was a bit rocky and had some seaweed, the pool facilities were impressive and well-maintained. All in all, the experience was fantastic and worth every penny.
Rooms
8.0
Our room was clean and spacious, featuring beautiful marble decor and thoughtful touches like turn down service. However, we had a bit of an issue with mosquitoes, which necessitated fumigation, making the room stuffy at times.
Service
10.0
Service was exceptional across the board. Special shout outs to Octavio, the chef who prepared delicious meals for us, and the friendly staff at the Rhapsody bar who crafted masterful cocktails.
Location
8.0
The resort is beautifully situated, with a scenic view of the ocean. While the beach was somewhat rocky and cluttered with seaweed, the central pool area was stunning and close to all amenities.
Dining
9.0
Dining was a highlight, featuring a wide selection of delicious food from breakfast to dinner. Octavio's lobster and lamb at lunch were culinary delights that we still talk about.
Facilities
8.0
The facilities were well-kept with a spacious pool area and several hot tubs available, although more outdoor activities would enhance the experience.
Exceptional dining
Beach needs maintenance
Jonathan
United Kingdom,
September
2024
8.0/10
Our family trip to the resort was a mix of highs and lows. While the beach and pool facilities were absolutely stunning, we faced some challenges with our room situation and some unclear pathways. Overall, the staff was exceptional, making us feel very welcome. The dining experience was decent, though not spectacular, and the value for money was good, despite some room for improvement.
Rooms
7.0
We encountered issues with our initial room allocation, needing a setup for a family, but the final room was spacious and clean. It might not be the most modern, but it was comfortable.
Service
9.0
The staff were incredibly attentive, especially during our incident. They made efforts to ensure we were taken care of, showing genuine concern.
Location
8.0
The resort's location is vast and lush, providing ample spots for relaxation near the beach and pool. However, navigating the pathways can be confusing without clear signage.
Dining
7.0
Dining options were plentiful, and while the food was adequate, it didn't stand out compared to other all-inclusive experiences I've had.
Facilities
9.0
The facilities, including pools and fitness areas, were impressive and well-maintained, offering a wide variety of activities for all ages.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 10:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Selection Paraiso Maya guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
24
Former name
iberostar paraiso maya
FAQs
About Iberostar Selection Paraiso Maya
What time is check-in and check-out at Iberostar Selection Paraiso Maya?
Check-in is at 15:00 and check-out is at 12:00.
How far is Iberostar Selection Paraiso Maya from Cancún International Airport?
The hotel is 38 km from Cancún International Airport, approximately a 38-minute drive.
What dining options are available at Iberostar Selection Paraiso Maya?
The hotel has multiple on-site restaurants offering specialties such as Mediterranean, Brazilian, and traditional Mexican cuisines.
What leisure activities are offered at Iberostar Selection Paraiso Maya?
Guests can enjoy an outdoor pool, tennis courts, a golf course, and entertainment options including evening shows.
Are there free Wi-Fi and parking options at Iberostar Selection Paraiso Maya?
Free Wi-Fi is available throughout the hotel, and public parking is provided on-site at no additional cost.
What kind of amenities can guests expect in their rooms at Iberostar Selection Paraiso Maya?
Rooms include air conditioning, a flat-screen TV with satellite channels, a mini fridge bar, and a private balcony.
Does Iberostar Selection Paraiso Maya have child-friendly services?
The hotel offers a kids' club and dedicated children's programs for family-friendly activities.
What spa facilities are available at Iberostar Selection Paraiso Maya?
The on-site spa features a wellness center, beauty services, massage treatments, and a hot tub.
What are the highlights of Iberostar Selection Paraiso Maya's property?
Highlights include eight pools, direct beach access, and an array of on-site bars and restaurants.
How close is Iberostar Selection Paraiso Maya to important attractions?
The hotel is conveniently located near popular attractions like Xcaret Park and Tulum Archaeological Site.
What are the business amenities available at Iberostar Selection Paraiso Maya?
The hotel offers meeting rooms and conference space for business needs.